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Lockbox Exchange Details:

  • After 10/17/2015, IR lockboxes can no longer be exchanged.
  • Visit any ARMLS Support Center before 10/17/2015 to exchange your remaining Supra IR boxes. No appointment is necessary.
  • After 10/17/2015, IR lockboxes cannot be exchanged and all warranties will be void for the IR lockboxes.
  • The exchange is one-for-one (an old box for a new box) at no cost to Subscribers
  • Only Active Subscribers can exchange lockboxes.
  • You may have another Subscriber exchange on your behalf using the Authorization form
  • You must be an Active Subscriber and the owner of the box, as listed with Supra, to exchange the box
  • The iBox BT LE model will still work with the ActiveKEY
  • Using the iBox BT LE model means that most smartphones won’t need a fob after the exchange period (see list)
  • The new lockboxes will be the iBox BT LE model, which is different from the iBox BT some other MLSs in the state are using
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