Compliance Project Specialist
Crystal moved to Arizona from California in 1997. Over the years, she held various positions in customer service. ARMLS recognized her aptitude for addressing customer needs, and hired Crystal as a Customer Support Specialist in 2009 at the Glendale Support Center. In October, 2010, Crystal was promoted to Compliance Project Specialist. Armed with her extensive knowledge of lockbox rules and policies, as well as appeals, she manages the appeals process, lockbox and lockbox key violations, and other special compliance projects. When off duty, Crystal treasures her time with family and her two dogs, whether at football practice, dance class, watching a movie, hiking or camping.